Privacy Policy

At Shanghai Fhope Machinery Co., Ltd., we recognize the importance of privacy and security, especially concerning the technical data and intellectual property of your industrial operations. This policy outlines how we collect, protect, and use your information to provide intelligent and efficient packaging solutions.

1. Information We Collect

We collect information to provide better services to all our users—from providing 3D layout designs to calculating the ROI of your automation investment. We collect:

• Contact Information: Name, work email, phone number, and company name when you request a quote or download our white papers.
• Project Requirements: Coil weight range, dimensions, and production capacity needs.
• Automatic Data: IP address, browser type, and site interactions via Cookies and Google Analytics.

2. Google Ads & Remarketing Disclosure

Our website uses Google Ads Remarketing services to advertise on third-party websites (including Google) to previous visitors to our site. This could be in the form of an advertisement on the Google search results page or a site in the Google Display Network.

Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the FHOPE website. Any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. You can set preferences for how Google advertises to you using the Google Ad Settings page.

3. How We Use Your Information

We utilize your data to enhance the Safety, Efficiency, and Intelligence of your requested solutions:

• To generate custom 3D AutoCAD layouts and technical specifications.
• To provide accurate ROI analysis for your automation project.
• To improve our website's performance and ensure your factory data remains secure.
• To follow up on inquiries within our 24-hour service guarantee.

4. Data Protection & Security

As an ISO 9001:2015 certified manufacturer with 15+ years of experience, we treat your technical requirements with extreme confidentiality. We implement a variety of security measures to maintain the safety of your personal information. We do not sell, trade, or otherwise transfer your industrial data to outside parties.

5. Your Rights & Opt-Out

You have the right to request access to the data we hold about you or request its deletion. If you wish to opt-out of our tracking or marketing communications, you can:

• Adjust your browser settings to decline cookies.
• Click the "Unsubscribe" link in any of our technical emails.
• Contact us directly at [email protected].

6. Contact Us

If there are any questions regarding this privacy policy, you may contact our compliance team: